SRI YULIANTY MOZIN; INDAH PUTRI PAKAYA; FLORASITA DETUAGE; ALYA RAMADANI SAMUEL; MOH RIZAL TUNA. Measuring Public Satisfaction in Public Services: A Simulation Study of Service Elements and IKM Measurement Methods. International Journal of Social Science and Humanity, [S. l.], v. 3, n. 1, p. 81–90, 2026. DOI: 10.62951/ijss.v3i1.619. Disponível em: https://international.appisi.or.id/index.php/IJSS/article/view/619. Acesso em: 15 apr. 2026.