Hasnah Tapa, Ika Devi Pramudiana, Dian Feriswara, and Feri Ramadhan. “Analysis of the Quality of Registration Counter Services Based on the SERVQUAL Model (Case Study at Kaimana Hospital)”. International Journal of Social Science and Humanity 2, no. 2 (June 12, 2025): 118–127. Accessed February 28, 2026. https://international.appisi.or.id/index.php/IJSS/article/view/374.