VITA APRILINA; TIMBUL DOMPAK; LUBNA SALSABILA; KAROL TEOVANI LODAN. The Role Of Digitalization In Enhancing Public Service Efficiency: Challenges And Opportunities In Managing Public Complaints Through E-Government In Indonesia. International Journal of Social Welfare and Family Law, [S. l.], v. 2, n. 1, p. 57–66, 2025. DOI: 10.62951/ijsw.v2i1.183. Disponível em: https://international.appisi.or.id/index.php/IJSW/article/view/183. Acesso em: 2 apr. 2026.